01463 279298

Centre for Health Science
Old Perth Rd
Inverness
IV2 3JH

©2017 by Highlands and Islands Improvement Institute. Created by Hugo van Woerden using Wix.com

Creative consultancy

Systems analysis

We have a range of systems experts from service and academic backgrounds who can help you to review a function, team, or service system using a range of analytical tools.

If you are looking for a quality improvement approach to reviewing an aspect of your organisation please contact us.

Change management

There are many different approaches to change management.  Some are generic and others are more context specific. 
We have a track record in delivering change at scale in complex health and social care environments, particulalry in remote and rural contexts.  We can work with you to assess your needs and support you in managing organisational change.

Understanding our approach

We believe that any project to improve services needs to focus first and foremost on the needs of service users.  It is too easy for a service to be focused on making service users flex around the service rather than the other way round.
We believe that the success of any service depends on a hihgly motivated and empowered work force.  Those at the front line generally have the best insight into how their services should run.
The language of identifying and driving out waste, avoiding harm and reducing unwarrented variation can be used to unlock solutions that improve the user experiencebut also improve effectivness and efficiency.

Contact Us

Thanks for your interest in our institute. Please feel free to get in touch with us if you have any questions regarding our activities.  


The easiest way to get here is to fly.  There are several flights per day from Gatwick, Heathrow, Luton, Manchester and other UK airports.


We’d love to hear from you!

Email:

Phone:

01463 279298